Terms + Conditions

 
 
 

General Policies:

  • No minimum stay requirement.

  • 50% deposit due at booking, balance at check-in

  • Check-in is 4pm. Check-out is 11am.

  • Stewart House does not accept pets with the exception of registered service animals.

  • Early check outs will not be refunded.

  • All guest rooms are non-smoking and there is no smoking on Stewart House premises . A $150 cleaning fee will be charged if any evidence of smoking is found.

  • Partial cancellations within the two week or 72 hour cancellation periods will follow our standard cancellation policy.

Quiet Hours:

  • Stewart House is a historic building and as such sound travels easily between rooms.  We ask that you are respectful of other guests and observe our quiet hours between 10pm and 9am. 

Failure to Comply:

  • Stewart House is a comfortable, peaceful haven for guests to relax and restore. Our onsite policies are in place to ensure all guests have a comfortable, happy and safe experience.  For your protection, we have instituted a “failure to comply” stipulation to all policies. Any guest or guest of guest found to be disturbing the peace and not complying with our polices will be subject to a $250 “failure to comply” fee.

Cancellation Policies:

  • Cancellations made 14 days or more prior to the check in date receive a full refund minus the $50 Administrative Fee.

  • The Administrative Fee is charged per room. (Ex. – 2 room reservation = $50 Admin. Fee)

  • Cancellations made 13-3 days prior to check in date the 50% deposit becomes nonrefundable.

  • Early check outs will not be refunded.

  • Cancellations made less than 72 hours prior to check in are subject to the full cost of stay.

  • Partial cancellations within the two week or 72 hour cancellation periods will follow our standard cancellation policy.

  • We sincerely appreciate you respecting our Cancellation Policy. We are a small operation that simply cannot afford to have rooms sit vacant due to last minute cancellations. We often turn away other potential guests in order to honor your reservation.

Pet Policies:

  • Stewart House does not accept pets in any guest room or our restaurant/bar

  • Service pets are permitted

Parking:

  • There is ample street parking along North Water Street

Blocks of Rooms (3 or more rooms):

  • 50% deposit to hold the rooms, payable by check or credit card, dependent upon whether or not the deposit will be refunded or applied to the balance.

  • Deposit acts as a security deposit and Stewart House reserves the right to retain all or a portion of the deposit in the event there is damage to any of the rooms. Assuming no damage to the guest rooms, the security deposit will be refunded 48 hours after all guests have checked out. Any damage incurred in excess of the 50% deposit will be charged to the Host’s card on file.

  • Cancellations made 30 days or more prior to the check in date receive a full refund minus the $25 Administrative Fee.

  • The Administrative Fee is charged per room. (Ex. – 2 room reservation = $50 Admin. Fee)

  • Cancellations made less than 30 days prior to check in are subject to the full cost of stay.

  • The Host will be required to provide Stewart House with a rooming list for their guests and payment schedule upon booking.  Reservations must be finalized at least a month prior to check in.

  • No organized gatherings are permitted unless pre-approved and arranged through management.

Buyout Policy:

  • Stewart House is the perfect location for bridal parties, family reunions or other large groups. A complete hotel buyout is offered at a 10% discount for available dates.

  • Weekend hotel buyouts require a minimum stay of two nights. Holiday weekend hotel buyouts require a minimum stay of three nights. No exceptions.

  • Stewart House requires a non-refundable $2000 exclusivity fee to secure rooms in a hotel buyout.

  • A 50% deposit, payable by check; the exclusivity fee, payable by check or credit card (please note that there is an additional 4% fee to use a credit card); a credit card on file; and a signed contract committing to the full purchase of rooms is required to secure all hotel buyouts.